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Terms & Service

Cancellation Policy

Thank you for choosing Hair by Humphrey. Please review my cancellation policy below:

1. Cancellations:

Clients are required to provide a minimum of 24 hours’ notice for cancellations or rescheduling of appointments. This allows me to accommodate other clients who may be waiting for an appointment slot.

2. Late Cancellations:

Cancellations made within 24 hours of the scheduled appointment time will incur a $50 cancellation fee. This fee helps offset the costs associated with the time reserved for your appointment and the inability to fill that time with another client.

3. How to Cancel:

To cancel or reschedule an appointment, please contact me via phone or email at least 24 hours in advance. I appreciate your prompt communication to help me manage my schedule effectively.

4. Exceptions:

I understand that emergencies or unforeseen circumstances may arise. If you encounter such a situation, please contact me as soon as possible to discuss your cancellation or rescheduling needs.

5. No-shows:

Failure to no be at the scheduled location of the appointment without prior notification will result in a charge equivalent to the full service price. This policy ensures respect for time and helps maintain a reliable schedule for all clients.

6. Payment of Fees:

Cancellation fees must be settled within 7 days of the cancelled appointment date. I accept payments via e-transfer and credit card. Failure to pay cancellation fees may affect your ability to book future appointments with me.

7. Agreement: 

By booking an appointment with Hair by Humphrey aka Sarah, you agree to adhere to my cancellation policy as stated above. I strive to provide exceptional service and appreciate your cooperation in respecting my scheduling policies.

If you have any questions or concerns regarding my cancellation policy, please do not hesitate to contact me. Your understanding and cooperation are greatly appreciated.